How does a Virtual consultation work?
Each virtual consultation comprises of the following steps and is sold as a package:
- COMPREHEND: We take our responsibility seriously and this is why we make sure that we analyse your specific issues thoroughly through a comprehensive questionnaire that you’ll need to fill out about your child’s sleep routine, habits and issues. It includes questions on feeding, environment, nutrition, expectations and parenting styles. No two children are the same and we want to give you a plan that will work for you.
- CREATE: We provide you with a detailed and customised sleep plan. This is tailor-made for your child’s sleep needs and your family’s situation. Instead of you reading through endless sleep information on sleep, we provide you with a step-by-step programme that is easy to implement.
- CONSULT: You are entitled to a, 90-minute private virtual consultation. We will discuss your issues and provide you with solutions, as well as help you to troubleshoot challenges. We will answer your questions and guide you through your individual plan-of action to address all your concerns.
- COACH: The most important part of what we do! None of our plans are set in stone and the follow up provides us with the opportunity to support you through this changing time and make adjustments to the game plan if need be. You will receive three follow-up telephone calls during the following 2 weeks after the consultation. These calls last around 15 minutes each, we will chat about your child’s progress, as well as any challenges or obstacles you’ve encountered. During the 2 weeks follow up you will also receive unlimited WhatsApp correspondence and support where you can ask questions, to ensure that you stay on track with your sleep consultants’ guidance.